Security

At surescan we pride ourselves on providing first class service to all of our customers. One of the major concerns for most of our clients is security. We will work with our clients ensuring that we provide secure environments for the storage of all their documents and files. We have worked with many clients in the banking and financial services sectors and they have been extremely satisfied with the security standards we adhere to.

All documents that are held off-site or electronically are held in a secure, safe environment. Our new client web-site has been designed for our customers, so they can conveniently logon to retrieve scanned documents and images. The web-site is of course secure and password protected. Each client will be issued with their own user name and password.

As we are aware that one of the main concerns of our customers is security, we have worked very hard to ensure that our services comply to the many standards of our industry, reassuring our clients at all times that security is very high on our list of priorities. We take this issue very seriously and all of our staff have signed confidentiality agreements and surescan works to the Data Protection Act of 1988.

We also work with Organisations such as “The Association for Information and Image Management”, “Records Management Society”, “Business West” and the “Criminal Records Bureau”.

We have a quality procedure and work to operational procedures and software in accordance with Quality Manual and code of practice BSI-Disc PD0008 and 1999 operational procedures in accordance with BS ISO 15489 Parts I and II.

The Records Management Society guidelines are adhered to and we work to the standards and guidance of all aspects of the Records Management as published by the Public Records Office. In addition to this we work to the Freedom of Information Act 2000.